Privacy Policy

HORECA POS ("we", "our", or "us") operates the HORECA POS mobile application (the "Service"). This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Business details (shop/restaurant name, address)

b) Business & Transaction Data

  • Orders, invoices, billing data
  • Menu items and pricing
  • Customer information entered by the user
  • Payment records (non-sensitive)

c) Device Information

  • Device type and OS
  • App version
  • IP address

d) Usage Data

  • App usage behavior
  • Crash logs and diagnostics

2. How We Use Information

  • To provide and maintain the service
  • To manage orders and transactions
  • To improve app performance
  • To provide customer support
  • To send updates and notifications

3. Data Storage & Security

Your data is stored securely using industry-standard practices. However, no system is completely secure.

4. Sharing of Information

We do not sell your data. We may share data:

  • With service providers (hosting, analytics)
  • When required by law
  • To prevent fraud or abuse

5. Permissions

  • Internet – Required for syncing
  • Storage – For saving invoices/images
  • Camera – For scanning QR or uploading images

6. Third-Party Services

We may use third-party services such as payment gateways (e.g., Razorpay) and analytics tools.

7. Data Retention

We retain data as long as your account is active. You can request deletion anytime.

8. Your Rights

  • Access your data
  • Update your data
  • Request deletion

9. Children's Privacy

This service is not intended for children under 13.

10. Changes to This Policy

We may update this policy from time to time.