Privacy Policy

Effective Date: August 06, 2026

HORECA POS ("we", "our", or "us") operates the HORECA POS mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application.

By using HORECA POS, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following information when you register or use the application:

  • Restaurant Owner Name
  • Email Address
  • Phone Number
  • Restaurant / Business Name
  • Restaurant Address

1.2 Business Data

  • Orders
  • Invoices
  • Billing Information
  • Menu Items
  • Pricing Information
  • Tables
  • Kitchen Order Tickets (KOT)
  • Reports
  • Customer information entered by the restaurant

1.3 Device Information

We may collect limited technical information necessary for operating the application and protecting our services, including:

  • Device Type
  • Operating System Version
  • Application Version
  • IP Address
  • Device identifiers that may be collected by integrated third-party services for security, fraud prevention, and payment processing.

1.4 Bluetooth & Nearby Devices

HORECA POS uses Bluetooth exclusively to discover, connect to, and communicate with compatible Bluetooth thermal printers.

The application may:

  • Scan for nearby Bluetooth printers
  • Connect to compatible Bluetooth printers
  • Monitor printer connection status
  • Reconnect to previously paired printers

Bluetooth functionality is used only for printer communication.

1.5 Location Information

HORECA POS does not collect, store, monitor, or track your physical location.

On certain Android versions, Android requires location permission for Bluetooth device discovery.

This permission is used only to discover nearby Bluetooth printers and establish Bluetooth connections.

We do not use your location for advertising, profiling, analytics, or location tracking.

2. How We Use Your Information

We use collected information to:

  • Provide restaurant management services
  • Process orders and billing
  • Generate invoices and reports
  • Connect to Bluetooth printers
  • Maintain user accounts
  • Provide customer support
  • Improve application performance
  • Protect against fraud and unauthorized access

3. Data Sharing

We do not sell your personal information.

We may share information only when necessary:

  • With trusted service providers
  • For payment processing (such as Razorpay)
  • To comply with legal obligations
  • To prevent fraud or security incidents

4. Third-Party Services

HORECA POS may use trusted third-party service providers including:

  • Razorpay (Payment Processing)
  • Cloud Hosting Providers
  • Push Notification Services (if applicable)

These providers may collect technical information necessary to perform their services in accordance with their own privacy policies.

5. Permissions Used

The application may request the following permissions:

  • Internet
    Used to securely communicate with our servers.
  • Bluetooth
    Used to discover and communicate with Bluetooth printers.
  • Nearby Devices (Bluetooth Scan / Bluetooth Connect)
    Used to detect and connect to compatible Bluetooth printers.
  • Location (Android Requirement)
    On certain Android versions, Android requires location permission for Bluetooth device discovery. HORECA POS does not use this permission to determine or track your physical location.

6. Data Security

We use industry-standard security practices to protect your information.

  • HTTPS encrypted communication
  • Secure authentication
  • Access controls
  • Reasonable technical safeguards

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain your information only as long as necessary to provide our services or comply with applicable legal obligations.

You may request deletion of your account by contacting us.

8. Your Rights

  • Access your information
  • Update your information
  • Request deletion of your account
  • Contact us regarding privacy concerns

9. Children's Privacy

HORECA POS is intended for restaurant owners and business users. It is not directed toward children under the age of 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will become effective immediately after publication on this page.